Terms of service
POINT OF CARE DIAGNOSTICS TERMS & CONDITIONS
(Effective August 19th, 2025)
PLEASE READ CAREFULLY
Introduction to the Terms
Thank you for visiting the POC Diagnostics website and associated services accessible
at https://poc-diagnostics.co.uk (collectively, the “Sites”) is owned and operated by
Point of Care Diagnostics. POC Diagnostics is an online website that offers a dedicated
to revolutionizing healthcare service by providing accessible, accurate, and reliable point
of-care medical testing solutions.
We offers the website, including all information, products and services available to you,
the user, conditioned upon your acceptance of all terms, conditions, and policies stated
herein.
These Terms of Service (“Terms'') govern your access to and use of the Site and
Services. We've tried to keep the Terms as straightforward as possible, for example, by
explaining some of the key concepts below in plain English to aid in your understanding,
but please note those explanations are not legally binding. If you have any comments or
questions about these Terms, please email us and let us know.
2. Applicable Terms
Your use of the Website is subject solely to these Terms and the referenced Privacy
Policy, among other agreements or policies referenced therein (these agreements are
hereby incorporated into these Terms by reference and together with these Terms are
collectively referred to as the “Agreement”). Undefined capitalized terms used in these
Terms have the meanings ascribed to them in the relevant agreement, policy, or terms
incorporated by reference into the Agreement.
As pertains to the Website, ( the “Effective Date” ) of the Agreement is the earlier of the
date of your initial acceptance of these Terms (or Updated Terms, as applicable) and
access to the services accessible through any online provisioning provided by Us.
Notwithstanding the foregoing, for the avoidance of doubt, as pertains to the Site, these
Terms remain in full force and effect as of the “Effective as of” date above.
Please read this Agreement carefully and make sure you understand it. If you do not
understand the Agreement, or do not accept any part of it, then you are not permitted and
may not use the Website.
3. Our Legal Information
Point of Care Diagnostics is a sole trader company registered and located in the United
Kingdom, under Company number: x Our registered office is at: x
Trading as POC Diagnostics. (inclusive of our
subsidiaries, collectively referred to as “POC Diagnostics”, “we”, “us”, or “our”). As used
in the Agreement, “you” or “User” ‘Customer’ means the individual or entity you are
accessing the Site or using the Services on behalf of.
4. Eligibility
The Website is Available only for individuals aged 16 years or older unless national law
provides for a lower digital consent age, and explicit parental consent has been obtained
where required. If you are age 13 or older but under the age of 18, or the legal age of
majority where you reside (if that jurisdiction has an older age of majority), then you agree
to review these Terms with your parent or guardian to make sure that both you and your
parent or guardian understand these Terms and you agree to have your parent or
guardian review and accept these Terms on your behalf.
5. Terms of the Service
The Agreement sets forth the terms for purchasing and using the Service. Customer’s
Order constitutes a legally binding offer to enter into an Agreement. By placing an Order,
the Order shall become binding on the Customer. The acceptance of the Order shall be
by way of a written Order Confirmation issued by POC Diagnostics to its earliest
convenience. Only accepted Order shall become binding on POC Diagnostics. In no event
will POC Diagnostic's absence of a response constitute an acceptance of the Order. By
placing an Order, the Customer (a) acknowledges and agrees to be bound by these
Terms and Conditions, and (b) acknowledges that any terms presented in any Customer’s
purchase orders or any other Customer’s documents related to the Order have no effect
and shall not apply. The Customer warrants that the representative who fills out the Order
Form and places the Order has the authority to bind the Customer to this Agreement.
In case of any contradiction between the Order Confirmation and these Terms and
Conditions, the Order Confirmation shall prevail.
6. Confidentiality
Each Party agrees to keep in confidence all material and information received from the
other Party marked as confidential or which should be understood to be confidential, and
not to use such material and information for any other purposes than those set forth in
the Agreement
The restrictions above shall not apply to information which: (i) was in POC Diagnostic's
possession prior to disclosure by the Customer; or (ii) is now or hereafter comes into the
public domain other than by default of POC Diagnostics; or (iii) was lawfully received by
POC Diagnostics from a third party acting in good faith having a right of further disclosure;
or (iv) is required by law to be disclosed by POC Diagnostics; or (v) which is required by
a regulatory or accreditation body to be disclosed to it for the purpose of regulating or
accrediting POC Diagnostics.
7. Pricing and Payment Terms
Prices set forth in the purchase of a product or service via the website shall be exclusive
of tax which shall be added to the order form or invoice.
You may be asked to supply certain information relevant to your Purchase including,
without limitation, your credit card number, the expiration date of your credit card, and
your billing address. You represent and warrant that: (i) you have the legal right to use
any credit card(s) or other payment method(s) in connection with any Purchase; and that
(ii) the information you supply is true, correct and complete. You expressly agree that
Point of Care Diagnostics is not responsible for any loss or damage arising from the
submission of or false inaccurate information.
Please be aware that we do not directly collect credit card information from you, but
through an authorized third-party payment processor authorized by us.
8. Customer’s Obligations
The Customer hereby agrees and warrants as follows:
i. The Customer shall provide POC Diagnostics with accurate and sufficient
information and material required for providing the Service in the agreed extent
and as scheduled. The Customer is responsible for the contents of the
Customer information and for the instructions and orders provided by the
Customer.
ii.
iii.
iv.
v.
The Customer shall contribute to the performance of the Service with respect
to providing product type, number of products to be purchased and any
important information;
The Customer shall refrain from engaging in any illegal, unfair or deceptive
trade practices, unethical business practices whatsoever, providing false
information regarding the Service in publications related to the use of the
Service or to the products purchased from the service.
The Customer agree to conduct its responsibilities in accordance with any
instructions given by POC Diagnostics.
The Customer shall be solely responsible for the results of its performance of
the products purchased from us.
9. Compliance
It is Your sole responsibility to familiarize Yourself with all laws and regulations applicable
to the receipt, use, storage and safeguarding of data provided by us or maintained by you
in connection with your use of our Services. You agree to maintain commercially
reasonable physical, electronic and procedural controls and safeguards to protect any
such information received pursuant to these Terms from unauthorized use or disclosure,
including the maintenance of appropriate safeguards to restrict access to the consumer
data solely to carry out the purposes for which the information was disclosed.
10. Indemnity
The Customer shall indemnify and hold harmless POC Diagnostics and its Affiliates
(including their directors, officers, agents, employees and stockholders) against all
liabilities, damages, expenses, costs, claims and/or proceedings provided by the
Customer to POC Diagnostics, including Personal Data, provided that such unauthorized
use is not caused as a direct result of POC Diagnostic's breach of this Agreement. The
Customer shall also indemnify and hold harmless POC Diagnostics and its Affiliates
(including their directors, officers, agents and employees and stockholders) against all
liabilities, damages, expenses, costs, claims and/or proceeding arising out of the
Customer’s operations based on the Service and/or the Service and Products or any use
thereof.
11. Privacy and Data Protection
We only collect few personal information from you when you decide to purchase on the
Website. We will collect from you personal data such as your name (optional), email
address and type of products, which is classified as personal data under the GDPR (Art.
9). As the Controller, the Customer shall be responsible for any use of Personal Data
included in the material within the scope of the Agreement. The Customer shall comply
with applicable privacy and data protection legislation. The Customer warrants that it has
the right to provide any and all Personal Data included in the material within the scope of
the Agreement and that it provides POC Diagnostics only such Personal Data, which can
lawfully be transferred and disclosed to PoC Diagnostics.
We will ensure to securely maintain and protect your information in compliance with the
General Data Protection Regulation (EU 2016/679) and applicable United Kingdom Data
Protection Act, as applicable. To learn more about how we use your personal data, please
visit our Privacy Policy page.
12. Warranty and Guarantee
POC Diagnostics warrants to the Customer that POC Diagnostics will provide the
Service in a professional manner according to its established Medical diagnostics
procedures conforming to standard industry practice. No other guarantee or warranty
exists, including, but not limited to, any warranty regarding accuracy, operability,
sufficiency or completeness of information or merchantability, marketability, or fitness for
any particular purpose of the Services and Products. The Service and Products are not
intended for diagnostic use. The Customer shall use the Service and Products in its
operations at its own discretion and responsibility. In case the Customer notifies POC
Diagnostics of any defect in the Service and Products within fourteen (14) days of the
delivery, POC Diagnostics shall either remedy the defect or re-perform the Service at its
expense. Such warranty shall be POC Diagnostic's sole liability for defects in the
Service.
13. No medical responsibility by the Website
POC Diagnostics does not provide medical services. The Website associated with POC
Diagnostics also does not mediate doctor-patient relationships. Any medical products
provided on these website is based on independent analysis by professionally qualified,
licensed personnel. POC Diagnostics shall not be liable for medical diagnostics,
recommendations or treatments, as these are the sole responsibility of the respective
professional.
14. Website Contents
All content on this website is for informational purposes only. It should not be considered
a substitute for professional medical or dental advice, diagnosis, or treatment.
15. Intellectual Property
All content, design, logos, and images on this website are the property of Point of Care
Diagnostics or its licensors. You may not reproduce, distribute, or use any content from
this site without prior written consent.
16. Limitation of Liability
While we strive to ensure all consultation are performed to the highest standards, POC
Diagnostics shall not be held liable for any complications or adverse effects resulting
from use of any products purchase via the website, you must ensure your use of any
products or service purchased must be in accordance with industry standards, except in
cases of gross negligence or intentional misconduct. We do not guarantee the accuracy
of any information provided via the service, neither do we offer medical advice.
17. Revisions and Errata
The materials appearing on POC Diagnostic's web site could include technical,
typographical, or photographic errors. PoC Diagnostics does not warrant that any of the
materials on its web site are accurate, complete, or current. POC Diagnostics may make
changes to the materials contained on its web site at any time without notice. POC
Diagnostics does not, however, make any commitment to update the materials.
18. Termination
The Agreement becomes effective on the Effective Date and shall remain in force until
you stop using the Website or purchasing from us. You reserve the right to terminate your
use of the service at any time and request the deletion of your data or withdrawal of your
consent. We also reserve the right to immediately suspend or terminate the Service to
any User without warning and notice for violation or breach of any of the agreement in
this Terms of Service.
19. For European Union (EU) Users
If you are a European Union consumer, you will benefit from any mandatory provisions of
the law of the country in which you are resident in including the European Union GDPR.
20. Severability
If any of the provisions or part of a provision of these Website Terms is judged to be illegal
or unenforceable, the continuation in full force and effect of the remainder of the
provisions or provision will not be prejudiced unless the substantive purpose of these
Website Terms is then frustrated, in which case either party may terminate the Agreement
forthwith on written notice.
21. Subcontracting and Affiliates
POC Diagnostics is entitled to use its Affiliates and subcontractors to fulfil any of its
obligations under the Agreement without separate permission from the Customer. The
use of subcontractors in the processing of Personal Data is subject to the GDPR Data
processing Addedendum. When using its Affiliates and subcontractors, in no case shall
POC Diagnostics be relieved of overall responsibility of delivering the Service or Products
to the Customer
22. Binding Effect
The applicable law biding this Terms is the English Law. Place of jurisdiction is London
England, provided no overriding consumer protection law applies under EU Regulation
(EU) 1215/2012.
Should any individual provisions of these Terms of Service be or become wholly or partly
inoperative or unworkable or where gaps are identified in the provisions, the validity of all
other provisions will remain without prejudice therefrom.
23. Contact Us
If you have any questions, feedback, or complaints regarding the Website or these Terms,
please contact us: info@poc-diagnostics.co.uk